Slack

Get alerts in Slack based on customer behavior.

With our native Slack integration, you can send alerts to yourself or your team when a customer takes an action on your website, like signs up or purchases a plan. The connection uses OAuth, so it's as easy as clicking a button and authorizing the app for your organization on Slack.

Automations

Once connected, you can add the Slack action to an automation. A simple example would be to trigger an automation when a customer performs a "Sign Up" event. Once triggered, you can fire the Slack action to send you an alert containing information about who performed the event. And with variables, you can include any customer trait or trigger property along with the payload in the Message field.

You can select any channel in your Slack organization to receive the alert. When selecting a private channel, make sure the CrowdPower app has been invited to the channel on Slack.

Installation

Connect your Slack account in Integrations.