CrowdPower
  • 👋Introduction
  • ✅Getting Started
    • The Basics
    • JavaScript Tag
      • Identify Customer
      • Create Customer Event
      • Create Customer Charge
      • Create Customer Tag
      • Create Page View
      • Prompt for Push
    • Beacon API
      • Identify Customer
      • Create Customer Event
      • Create Customer Charge
      • Create Customer Tag
      • Track
    • Importing Customers
    • Basic Email Setup
    • Advanced Email Setup
  • 📚Resources
    • Smart Sending
    • Working with Sessions
    • Working with Traits
    • Working with Phone Numbers
    • Personalizing Messages
    • Push Notifications
    • Unsubscribe Groups
  • 🔌Integrations
    • Discord
    • Slack
    • Stripe
    • Zapier
  • REST API
  • Console
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  1. Resources

Smart Sending

Worried about sending too many messages to the same customer? With Smart Sending, we make sure they won’t be inundated with messages.

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Last updated 2 years ago

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To make sure each customer isn't getting inundated with messages, we created a feature called Smart Sending. When Smart Sending is turned on, an email will not get sent to the customer if one was already sent to them in the send window across all automations and broadcasts in your project.

The send window can be adjusted in . By default, all new projects have a window of 3 days, and Smart Sending is enabled on all new automations and broadcasts.

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