Stripe

Sync customer data and message your customers based on Stripe billing events.

CrowdPower is a Stripe Verified Partner and listed in Stripe’s app directory.

With our native Stripe integration, you can sync your Stripe customers with your customer data on CrowdPower. Stripe will send in events, like when a new Subscription is created or a charge is made, and you can use those events to trigger automations.

The connection uses OAuth, so it's as easy as clicking a button and authorizing the app for your business on Stripe. Once connected, we'll begin the process of syncing your account. Depending on how many customers you have in Stripe, this may take a while.

When you first sync with Stripe, it will import your customers into CrowdPower, along with their subscription and charge data. If the customers already exist by email address, they will be updated, otherwise new ones will be created. The sync will not populate customer event feeds as that will happen going forward when new events are sent to CrowdPower from Stripe.

Segments

The integration will add new segments to your project.

• Active Stripe Subscribers - Customers with an active subscription.

• New Stripe Customers - Customers created in the past month.

Events

The integration will add new events to your project and send in billing events as they occur. These events will appear in customer profiles and can be used to trigger automations.

• Stripe Subscription Created - Occurs when a customer is signed up for a new plan.

• Stripe Subscription Updated - Occurs when a customer switches plans.

• Stripe Subscription Deleted - Occurs when a customer's subscription ends.

• Stripe Subscription Trial Will End - Occurs three days before a subscription's trial period is scheduled to end, or when a trial is ended immediately (using trial_end=now).

• Stripe Charge Succeeded - Occurs when a new charge is created, and is successful.

• Stripe Charge Failed - Occurs when a failed charge attempt occurs.

• Stripe Charge Refunded - Occurs when a charge is refunded, including partial refunds.

• Stripe Invoice Upcoming - Occurs X number of days before a subscription is scheduled to create an invoice that is automatically charged—where X is determined by your subscriptions settings.

You can read more about Stripe webhook events on their API docs, here.

Traits

The integration will add new traits to your project that will be included on customer profiles.

Name	Field
Stripe Customer ID	stripe.customer_id
Stripe Created	stripe.created_at
Stripe Name	stripe.name
Stripe Email	stripe.email
Stripe Phone	stripe.phone
Stripe Description	stripe.description
Stripe Address 1	stripe.address1
Stripe Address 2	stripe.address2
Stripe State	stripe.state
Stripe City	stripe.city
Stripe Postal Code	stripe.postal_code
Stripe Country	stripe.country
Stripe Active Subscription	stripe.active_subscription
Stripe Metadata	stripe.metadata.{key}

Installation

Connect your Stripe account in Integrations.